Luis Portillo
Dayton,TX
Summary
Dynamic professional with a proven track record in customer relations and sales proficiency, honed across roles at O'Reilly Auto Parts and in the fast-paced food service industry. Excelled in enhancing team performance and customer satisfaction through empathetic service and effective communication. Skilled in operational improvements and staff development, demonstrating a goal-oriented mindset and adaptive learning abilities.
Overview
6
6
years of professional experience
Work History
Retail Service Specialist
O'Reilly Auto Parts
Dayton, TX
07.2024 - Current
- Researched out-of-stock items to find additional inventory in other store locations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Service and Food Champion
Taco Bell
Dayton, TX
11.2023 - 06.2024
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Maintained cleanliness of the dining area including tables, chairs, floors and trash receptacles.
Crew Member
Jack in the Box
Dayton, TX
05.2022 - 06.2023
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Crew Member
Pinky's Multi. Service (PMS)
Dayton, TX
03.2019 - 11.2021
- Operated a variety of lawn mowing equipment to maintain grounds according to schedule.
- Advised crews on proper methods for collecting, handling, transporting and disposing of hazardous materials.
Education
High School Diploma -
Dayton High School
Dayton, TX05-2024
Skills
- Customer relations
- Excellent written and oral communication
- Sales proficiency
- Empathy and patience
- Good communication skills
- Adaptive learning
- Goal-oriented mindset
- Returns and exchanges
- Skill development
Affiliations
- VIdeo Games
- Gym
- Music Enthusiast
- Tech Savvy
Timeline
Retail Service Specialist
O'Reilly Auto Parts
07.2024 - Current
Service and Food Champion
Taco Bell
11.2023 - 06.2024
Crew Member
Jack in the Box
05.2022 - 06.2023
Crew Member
Pinky's Multi. Service (PMS)
03.2019 - 11.2021
High School Diploma -
Dayton High School
Similar Profiles
Robert Lazere IIRobert Lazere II
Stocker/ Receiver at O'Reilly Auto PartsStocker/ Receiver at O'Reilly Auto Parts
Kyle SheehanKyle Sheehan
Sales Professional at O'Reilly Auto PartsSales Professional at O'Reilly Auto Parts
angel solisangel solis
Driver at O'Reilly Auto PartsDriver at O'Reilly Auto Parts