Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Luis Ramirez

San Antonio,TX

Summary

Dynamic and dedicated professional with a strong background in customer service at HEB Store. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in training staff and maintaining operational efficiency, with a commitment to reliability and teamwork. Expertise in cash handling and inventory management ensures smooth operations.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier

HEB Store
06.2025 - Current
  • Processed customer transactions efficiently using point-of-sale systems.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained accurate cash drawer, ensuring reconciliation at end of shifts.
  • Assisted in training new cashiers on operational procedures and best practices.
  • Monitored inventory levels at registers, notifying management of restocking needs.

Cart Attendant

Walmart
06.2024 - 06.2025

I would push carts/ stock inside and i will do cashier

Cooker Operator

Bill Millers BBQ
02.2024 - 05.2024
  • Operated cooking equipment to prepare various BBQ dishes consistently and efficiently.
  • Monitored food safety standards to ensure compliance with health regulations.
  • Collaborated with team members to streamline cooking processes and enhance service speed.
  • Assisted in inventory management, ensuring proper stock levels of ingredients were maintained.
  • Trained new staff on operating procedures and safety protocols for kitchen equipment.
  • Conducted regular maintenance checks on cooking equipment to ensure optimal performance.
  • Implemented best practices for food preparation, contributing to improved dish quality and consistency.
  • Adapted quickly to high-pressure situations during peak service hours, maintaining quality and efficiency.
  • Maintained a clean, safe workspace by adhering to strict sanitation guidelines and safety regulations.

Education

High School Diploma -

Southwest Legacy High School
Https://maps.google.com/maps/place//data=!4m2!3m1!

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Reliability and punctuality
  • Customer relations
  • Product knowledge
  • Merchandise restocking
  • Staff training
  • ID verification
  • Order packaging
  • Sales expertise
  • Product recommendations

Certification

I have EPA 608

Osha 10

Languages

spanish
Native or Bilingual

Timeline

Cashier

HEB Store
06.2025 - Current

Cart Attendant

Walmart
06.2024 - 06.2025

Cooker Operator

Bill Millers BBQ
02.2024 - 05.2024

High School Diploma -

Southwest Legacy High School