Ruth Gosainez
Los Angeles,CA
Summary
Experienced food service professional with expertise in managing fast paced environments. Strong focus on team collaboration and achieving results. Skilled in staff training, inventory management, and customer service, ensuring high standards and efficiency. Reliable and adaptable to changing needs, driving continuous improvement and operational excellence.
Experienced in taking vital signs, preparing patients for examinations, maintaining accurate medical records, assisting healthcare providers, and providing professional patient service. Knowledgeable in maintaining a safe, organized, and efficient clinical environment while protecting patient confidentiality.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Manager
Vui Ve
North Hollywood, California
01.2026 - 08.2026
- Led team to optimize daily operations, resulting in improved efficiency and productivity.
- Developed training programs for staff, contributing to higher service quality and customer satisfaction.
- Implemented inventory tracking systems to improve stock visibility and reduce discrepancies.
- Operated kitchen equipment and maintained cleanliness standards.
- Resolved customer complaints promptly, increasing customer satisfaction levels.
Active Duty Enlistment
United States Marine Corps
05.2025 - 12.2025
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Led strategic planning initiatives to enhance operational efficiency in diverse military operations.
- Learned discipline.
- Discharged honorably under medical condition.
Cashier
Wendy’s
01.2024 - 01.2025
- Taking drive through orders & helping customers, as well as interacting with guests. Constant cleaning & organizing + restocking.
- Maintained cleanliness and organization of service areas to enhance customer experience.
- Managed cash register operations, ensuring accurate transactions and balance.
- Collaborated with team members to streamline order fulfillment processes.
- Assisted counter staff in packing ready orders and distributing to customers.
- Collaborated with team members to provide exceptional customer service during peak hours.
Shift Lead
El Pollo Loco
01.2023 - 01.2024
- Helped customers by taking and bagging orders.
- Training on burrito line, cook station, prep station, & management.
- Took knowledge in closing and opening the store in the correct manner.
- Closed out the shift every night with manager tasks & reassuring the store was left back to it’s normal clean state. Managed all shifts alone and kept business running.
- Coordinated shift schedules, optimizing labor resources to meet peak operational demands.
- Trained new staff on food safety practices and company procedures for efficient workflow.
- Monitored kitchen operations for compliance with health regulations and organizational policies.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Shift Lead
Wingstop
08.2020 - 01.2023
- Helped customers by taking and bagging orders, did constant cleaning & organizing, as well as restocking.
- Learned to close and open the store in the correct manner. Managed shifts & delegated tasks.
- Supervised team members to ensure adherence to operational standards and customer service excellence.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Kept employees operating productively and working on tasks to meet business and customer needs.
Education
High School Diploma -
Linda Marquez High School - School of Social Justice
Huntington Park06-2022
Some College (No Degree) - Criminal Justice
California State University
Los AngelesAssociate of Science - Nursing
Pasadena City College
Pasadena, CA05-2028
Certified Medical Assistant - Medical Assistant Program
UEI College
Huntington Park, CA08-2026
Skills
- Team leadership
- Verbal and written communication
- Staff training and development
- Documentation and reporting
- Strategic planning
- Emergency response
- Health compliance
- Specimen labeling
- Electronic medical records
- Medical terminology
- Administering injections
- Withdrawal of blood
- CPR/AED certified
- Vital signs monitoring
AWARDS
Food Handlers Card Expires: February 2028
LAUSD Seal of Biliteracy & California State Seal of Biliteracy Awarded on July 2022
Employee of The Month Awarded on September 2021
Languages
- English
- Spanish
Certification
- CPR/AED Certification valid till 06/2028
Timeline
Manager
Vui Ve
01.2026 - 08.2026
Active Duty Enlistment
United States Marine Corps
05.2025 - 12.2025
Cashier
Wendy’s
01.2024 - 01.2025
Shift Lead
El Pollo Loco
01.2023 - 01.2024
Shift Lead
Wingstop
08.2020 - 01.2023
High School Diploma -
Linda Marquez High School - School of Social Justice
Some College (No Degree) - Criminal Justice
California State University
Associate of Science - Nursing
Pasadena City College
Certified Medical Assistant - Medical Assistant Program
UEI College