Luis Soto Gonzalez
Dallas,TX
Summary
Dependable, successful, providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Seven Mile Cafe
Mesquite, TX. Fort Worth, Tx. Keller, Tx
01.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system and Toast systems to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Loan Service Representative
Exeter Finance
Irving, TX
10.2022 - 02.2024
- Maintained high levels of confidentiality when handling sensitive client data, ensuring adherence to privacy regulations and ethical standards within the industry.
- Ensured accurate recordkeeping by diligently maintaining all required documentation throughout the entire loan lifecycle, from origination to closing or servicing activities.
- Conducted comprehensive evaluations of borrowers'' financial situations to customize loan solutions tailored to their needs.
- Identified potential risks and red flags in loan applications, collaborating with cross-functional teams to address these issues proactively and prevent potential losses.
- Collected on delinquent accounts to reduce overdue balances.
Education
High School Diploma -
Boswell High School
Fort Worth, TX05.2020
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Safe Food Handling
- High-volume dining
- Bilingual- Spanish
- Service prioritization
- Sales Techniques
Certification
- Food Handlers Certified
- TABC Certified
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Loan Service Representative
Exeter Finance
10.2022 - 02.2024
Server
Seven Mile Cafe
01.2020 - Current
High School Diploma -
Boswell High School