Luis Vega
Weston,FL
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Executive Director
FUTSOC
08.2023 - Current
- Assist the Executive Director in overseeing the strategic direction and day-to-day operations of FUTSOC.
- Collaborate with various stakeholders, including staff, volunteers, and external partners, to ensure effective communication and coordination.
- Provide support in financial management, budgeting, and resource allocation to optimize organizational efficiency.
Front Desk Coordinator
Florida Spine and Pain Center
01.2023 - Current
- Providing a smooth and efficient patient experience, greeting and welcoming patients with a warm and friendly attitude, checking patients in for appointments, verifying insurance information, and scheduling future visits.
- Resolving any billing discrepancies and assisting patients with insurance claims, maintaining patient records accurately and up to date.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns at the front desk.
- Managed approximately over 70 incoming calls, emails and faxes perd day
Assisting Manager
Sweet blendz
09.2019 - Current
- Oversees daily business and sales operations including daily/weekly financial goals.
- Responsible for selling, and floor leadership with the overall goal of customer satisfaction.
- Manage, coach, and train staff on current and new procedures.
- Inventory management, cash control, and loss prevention techniques.
Guest Service Representative
Miami Marlins and loanDepot park
01.2023 - 05.2023
- Assisting guests with locating seats and escorting guests to their seat.
- Supported event planning efforts by coordinating group reservations and managing special requests from attendees.
- Managed guest inquiries via telephone, email, and in-person communication, ensuring accurate information delivery.
Education
Bachelor of Arts - Sports management
Florida International University
Miami, FL05.2024
Associate of Arts - Business Administration
Broward College
Davie, FL05.2021
Skills
- Logistics Management
- Office Administration
- Customer Support
- Event Planning
Certification
Sports Management: Data and Analytics - The Sports Executive Path
Languages
English
Spanish
Projects
As an intern at Futsoc, I'm actively involved in organizing the Enigma Cup, a premier youth international soccer tournament in Weston, Florida, scheduled for May 2024. Established in 2018, this tournament has brought attendance of nearly 400 teams, over 3,000 goals scored, and more than 650 games played, the Enigma Cup has become a stunning event. The Enigma Cup has brought positive community impact, uniting families and soccer enthusiasts. At Futsoc, we are dedicated to further innovation, ensuring the Enigma Cup continues to grow and positively contribute to the development of young soccer players, offering them a place to shine in their soccer journeys.
Timeline
Assistant Executive Director
FUTSOC
08.2023 - Current
Front Desk Coordinator
Florida Spine and Pain Center
01.2023 - Current
Guest Service Representative
Miami Marlins and loanDepot park
01.2023 - 05.2023
Assisting Manager
Sweet blendz
09.2019 - Current
Bachelor of Arts - Sports management
Florida International University
Associate of Arts - Business Administration
Broward College