Overview
Work History
Education
Skills
Timeline
Generic

Luis Zepeda

Oakland,CA

Overview

5
5
years of professional experience

Work History

Senior Leasing Professional

Brookfield Properties
San Francisco, CA
10.2024 - Current
  • Facilitated tenant screenings and lease signings, ensuring compliance with company policies and regulations.
  • Conducted regular property inspections, identifying maintenance needs and coordinating repairs with vendors.
  • Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between tenants.
  • coordinated with maintenance team to facilitate move in inspections and address make ready items.

Leasing Professional

Second Street Fund
06.2023 - 08.2024
  • Provided personalized tours for 5 properties, showcasing unit features and amenities tailored to each prospects needs.
  • Monitored property appearance regularly, working with maintenance teams to address any issues promptly.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Collaborated with maintenance teams to resolve tenant issues quickly, ensuring high satisfaction levels.

Leasing Consultant

Essex Property Trust Inc
11.2021 - 06.2023
  • Successfully leased for a diverse portfolio of 10 buildings, totaling 2000 units, in the bay area.


  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.


Concierge

Action Property Management
04.2020 - 09.2020
  • Assisted residents with special needs or requests, demonstrating empathy and understanding in every interaction.
  • Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Consistently ensured the timely delivery of hundreds of packages and personal deliveries.
  • Promoted and aided in the setup of resident social events.

Education

Associate of Arts - Construction Management

Chico State
Chico, CA
06.2018

Skills

  • Telephone and email etiquette
  • Training and mentoring
  • Administrative Support
  • Team Collaboration
  • Bilingual English and Spanish
  • Maintenance coordination
  • Move-in coordination

Timeline

Senior Leasing Professional

Brookfield Properties
10.2024 - Current

Leasing Professional

Second Street Fund
06.2023 - 08.2024

Leasing Consultant

Essex Property Trust Inc
11.2021 - 06.2023

Concierge

Action Property Management
04.2020 - 09.2020

Associate of Arts - Construction Management

Chico State

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Luis Zepeda