Luisa Boyle
Tampa
Summary
Dynamic and dedicated professional with experience as a Restaurant Hostess at Mad Dogs and Englishmen. Excelled in customer service and strong multitasking, enhancing guest experiences and optimizing seating efficiency. Recognized for training new staff and gracefully managing high-pressure situations, ensuring a welcoming atmosphere and exceptional service.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Mad Dogs and Englishmen
06.2024 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system to optimize seating efficiency.
- Handled customer inquiries and resolved issues promptly.
- Assisted in training new staff on hosting procedures.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Education
High School Diploma -
Academy of The Holy Names
Tampa, FLSkills
- Customer service
- Strong multitasking
- Active learning
- Personal presentation
- POS system operations
- Server support
Timeline
Restaurant Hostess
Mad Dogs and Englishmen
06.2024 - Current
High School Diploma -
Academy of The Holy Names