Luisa Rosario
Saint Cloud, FL,FL
Summary
Dynamic professional with a proven track record at Tjmaxx, excelling in customer service and relationship building. Leveraged exceptional people skills to enhance customer satisfaction and drive sales through effective suggestive selling techniques. Reliable and punctual, with strong time management abilities and a commitment to maintaining a welcoming environment.
Overview
1
1
Certification
Work History
Sales Associate
Tjmaxx
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Medical Assistant
Water Place, NY
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Education
Certification - Health
Professional Academy of Health
1350 E Vine Street Kissimmee,Fl 3474403.2025
Associate - Medical Assistant
ASA College
Brooklyn, NY01.2009
Associate - Medical Technologists
Ucateci
La Vega, Dominican Republic 06.1992
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
Certification
Excellence in academic achievement 4.0 GPA
Medical Billing
EKG Techniques in Clinical Office Procedures
Phlebotomy Techniques in Laboratory Techniques I and II
Timeline
Sales Associate
Tjmaxx
Medical Assistant
Water Place, NY
Certification - Health
Professional Academy of Health
Associate - Medical Assistant
ASA College
Associate - Medical Technologists
Ucateci
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