Luisa Burman
Deltona,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
General Manager
Sterling Court Retirement Community
Deltona, FL
09.2023 - Current
- Customer Service
- Billing and Invoicing
- Payroll
- HR
- Scheduling and overseeing 5 departments and 23 employees
- Ordering Community Supplies
- Vendor communication and relations
Assistant General Manager
Sterling Court Retirement Community
Deltona, FL
01.2022 - 09.2024
- Customer Service
- Scheduling and overseeing Dining and Housekeeping Employees
- Ordering supplies
- Recordkeeping
- Resident Billing and Invoicing
- All General Manager's duties as assigned or needed
Office Manager
Sterling Court Retirement Community
Deltona, FL
10.2020 - 01.2022
- Customer Service
- Supervised 4 Employees
- Assisted Maintenance with Unit Turns
- Ordered Maintenance and Housekeeping Supplies
- Upkeep of community and resident habitations
- Reports
- Dining services
Education
Associate of Arts - Music/General
Miami Dade Community College
Miami, FL05-1993
Skills
- Customer Retention
- Staff Supervision
- Account Management
- Contract Negotiations
- Expense Control
- Business Administration
- Vendor Sourcing
- Schedule Management
- Project Management
- Operations Oversight
- Financial document control
- Human Resources Management
- Multi-unit Operation Management
- Bilingual
- Relationship Building
- Deadline-oriented
Languages
Spanish
Professional
References
References available upon request.
Timeline
General Manager
Sterling Court Retirement Community
09.2023 - Current
Assistant General Manager
Sterling Court Retirement Community
01.2022 - 09.2024
Office Manager
Sterling Court Retirement Community
10.2020 - 01.2022
Associate of Arts - Music/General
Miami Dade Community College
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