Luisa Fernanda Patino Arbelaez
Linden,NJ
Summary
Committed to providing exceptional service and customer satisfaction. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
15
15
years of professional experience
Work History
Outside Sales Representative
Cordialsa USA
01.2024 - Current
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Organized time efficiently to maximize daily outreach efforts while also maintaining detailed records of all interactions in CRM system.
- Exceeded monthly sales targets and quotas consistently.
- Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
Waitress
La Chiflda
04.2022 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
Painter
Aura Company
07.2023 - 11.2023
- Painted surfaces using brushes and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Worked holidays and weekends depending on shifting needs of project.
- Mixed and blended paints according to specified colors and consistency.
House Cleaner
Lufes Company
01.2021 - 06.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Delivered quality customer service to address urgent needs and cleaning requests.
Front Counter Cashier
Plaza Mexico
08.2019 - 12.2020
- Maintained strong customer relationships through friendly interactions and attentive service.
- Managed high volumes of transactions during busy periods, maintaining accuracy and efficiency under pressure.
- Collaborated with team members to ensure seamless front counter operations during peak hours.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Salesperson
Sanford Colombia
01.2013 - 02.2014
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Distributor Sales Representative
Distribuidora Bedico
01.2010 - 01.2011
- Traveled extensively to client sites, working closely with product users to identify up-selling opportunities.
- Worked with sales leaders in development and implementation of big picture strategies to secure business from competitors.
- Delivered demonstrations at client sites to promote benefits and support new product launches.
- Achieved agreed upon sales targets and outcomes within schedule.
Salesperson
Mattel De Colombia
01.2014 - 05.2017
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Built strong client rapport to establish diversified network of connections.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Education
Bachelor of Science - Biology
Universidad Del Quindio
Armenia, Quindio, Colombia01.2014
Skills
- Relationship Building
- Motivated Team Player
- Problem-Solving
- Customer Service-Oriented
- Persuasive negotiator
- Upselling techniques
Languages
Spanish
Full Professional
Timeline
Outside Sales Representative
Cordialsa USA
01.2024 - Current
Painter
Aura Company
07.2023 - 11.2023
Waitress
La Chiflda
04.2022 - Current
House Cleaner
Lufes Company
01.2021 - 06.2023
Front Counter Cashier
Plaza Mexico
08.2019 - 12.2020
Salesperson
Mattel De Colombia
01.2014 - 05.2017
Salesperson
Sanford Colombia
01.2013 - 02.2014
Distributor Sales Representative
Distribuidora Bedico
01.2010 - 01.2011
Bachelor of Science - Biology
Universidad Del Quindio
Similar Profiles
Yeison SanchezYeison Sanchez
Sales Representative at Cordialsa USASales Representative at Cordialsa USA
LIZBETH VELEZ MONTOYALIZBETH VELEZ MONTOYA
Logistics & Operation Analyst at Cordialsa USALogistics & Operation Analyst at Cordialsa USA
CLAY Lewi SiosiCLAY Lewi Siosi
Fellow at American Association of Hand Surgery (AAHS) – Scripps Hand Surgery Clinics, Valley Hand Surgery Centre, San Diego, California, USA. OrthoCarolina Hand Surgery, South Charlotte, North Carolina, USA. Texas Childrens Hospital, Houston, USA.Fellow at American Association of Hand Surgery (AAHS) – Scripps Hand Surgery Clinics, Valley Hand Surgery Centre, San Diego, California, USA. OrthoCarolina Hand Surgery, South Charlotte, North Carolina, USA. Texas Childrens Hospital, Houston, USA.
Oscar MoralesOscar Morales
Administrative Nursing Assistant at Instituto Para Niños Ciegos Y SordosAdministrative Nursing Assistant at Instituto Para Niños Ciegos Y Sordos
Martin CastroMartin Castro
Forklift Operator at Brent Material CompanyForklift Operator at Brent Material Company