LUIS D. RAMIREZ ALICEA
Sanford,FL
Summary
Accomplished Flight Attendant offering over 20 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service. Results-focused dedicated flight attendant to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
19
19
years of professional experience
Work History
Flight Attendant
Allegiant Air
Sanford, FL
10.2005 - Current
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
- Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
- Answered passengers' questions and provided solutions to issues arising during flights.
- Ensure safety and comfort of customers onboard aircraft.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements.
- Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Education
ASSOCIATE DEGREE - HUMAN RESOURCES
PALM BEACH COMMUNITY COLLEGE
Lake Worth, FL09.2001
BACHELOR - Business Administration
INTERAMERICAN UNIVERSITY oF PR
SAN GERMAN PR05.1991
High School Diploma -
LOLA R DE TIO
SAN GERMAN PR05.1987
Skills
- Adult AED and CPR
- Cleanliness and Sanitation
- Speech Clarity
- Public Interaction
- Aircraft Safety Checks
- Emergency Procedures Knowledge
- Federal Guidelines
- Client Support
Timeline
Flight Attendant
Allegiant Air
10.2005 - Current
ASSOCIATE DEGREE - HUMAN RESOURCES
PALM BEACH COMMUNITY COLLEGE
BACHELOR - Business Administration
INTERAMERICAN UNIVERSITY oF PR
High School Diploma -
LOLA R DE TIO
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