Summary
Overview
Work History
Education
Skills
Timeline
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Luis E Cardoso

Queens,NY

Summary

Dynamic and creative Corporate Lead Bartender at CDG Group, specializing in cocktail development and menu innovation. Expert in inventory control and staff management, fostering a collaborative environment. Proven ability to enhance customer experiences through superior service and suggestive selling, driving increased revenue and customer loyalty.

Overview

9
9
years of professional experience

Work History

Corporate Lead Bartender

CDG Group
New York
03.2021 - 03.2025

Cocktail creator. Developed unique cocktail recipes to enhance the beverage menu every season.

Menu development. Created and updated diverse restaurant menus online, name cocktails with a small story line. Trained front of the house to be sure costumers are aware of all of the ingredients along with few allergies if there’s any.

Schedules.

Inventory. Controlled supply chains to ensure optimal inventory accuracy and availability.

Bartender

Thyme Bar
New York
01.2021 - 04.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Bartender

Ladurée
New York
03.2019 - 03.2020
  • Kept bar presentable and well-stocked to meet customer needs.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.

Assistant Lead Bartender

Queensyard
New York, NY
04.2018 - 02.2020

•Increased bartender productivity by prepping garnishes, glassware, ice, mixing tools, and other essential items before peak hours.

  • Assisted head bartender in managing inventory and restocking supplies for efficient bar operations.
  • Assisted bartenders in maintaining keg inventory, changing out depleted kegs, and ensuring proper gas levels for optimal draft beer quality.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Addressed customer complaints and inquiries to verify satisfaction.

Barback/Bartender

Le Coq Rico (by Antoine Westermann
New York, NY
01.2016 - 01.2018
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Restocked ice, condiments, and snacks.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.

Education

Associate Degree In Health - Health And Fitness

Bmcc
Manhattan, NY
04.2014

Skills

  • Customer service
  • Staff management
  • Suggestive selling
  • Inventory
  • Employee coaching
  • Superior customer service
  • Health codes compliance
  • Ordering supplies
  • Drink pairings
  • Inventory control
  • Cocktail development
  • Creative mixology
  • Ordering bar supplies
  • Menu development

Timeline

Corporate Lead Bartender

CDG Group
03.2021 - 03.2025

Bartender

Thyme Bar
01.2021 - 04.2021

Bartender

Ladurée
03.2019 - 03.2020

Assistant Lead Bartender

Queensyard
04.2018 - 02.2020

Barback/Bartender

Le Coq Rico (by Antoine Westermann
01.2016 - 01.2018

Associate Degree In Health - Health And Fitness

Bmcc