Timeline
Work History
Overview
Education
Skills
Summary
Generic

Luis R Iglesias

Concierge
Flushing,NY

Timeline

Concierge

Related Management
06.2022 - 10.2025

High School Diploma -

Flushing High School

Work History

Concierge

Related Management
15 Hudson Yards New York, NY
06.2022 - 10.2025
  • Provided exceptional customer service by addressing guest inquiries and resolving issues promptly.
  • Assisted guests with reservations, transportation, and local recommendations to enhance their experience.
  • Learned hotel policies and procedures to ensure compliance and deliver accurate information to guests.
  • Maintained knowledge of local attractions, dining options, and events to offer tailored suggestions.

Overview

3
3
years of professional experience

Education

High School Diploma -

Flushing High School
Flushing

Skills

Customer service

Highly adaptable

Strong work ethic

Effective problem solving

Excellent multitasking

Proactive attitude

Guest services

Telephone etiquette

Hospitality

Team player mentality

Summary

Offering excellent interpersonal skills and genuine interest in providing outstanding service, eager to develop and grow in hospitality setting. Contributes understanding of guest needs and preferences, along with strong organizational and communication skills. Ready to use and develop customer service and problem-solving skills in Concierge role.

Luis R IglesiasConcierge