Lujain Salah
San Diego,CA
Summary
Proven leader with a track record of enhancing customer satisfaction and increasing revenue at Lujain Salah. Expert in business development and operations management, adept at risk management and operational planning. Skilled in fostering customer relations and team direction, achieving significant improvements in efficiency and profitability.
Overview
3
3
years of professional experience
Work History
Agency Owner
Lujain Salah
10.2023 - Current
- Networked and assisted county, state and federal government agencies.
- Developed custom insurance solutions tailored to individual clients'' unique needs for increased satisfaction and loyalty.
- Assessed customer needs and developed individualized solutions to reach customer satisfaction.
- Increased agency revenue by implementing strategic marketing campaigns and innovative sales techniques.
Manger at Subway
Jayana Dipcak Patel
10.2021 - 05.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained a professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Tax Filing and Accounting
Sam Office
02.2023 - 04.2023
- Analyzed business processes to identify cost savings and operational efficiencies.
- Maximized profitability with thorough cost analysis and strategic expense management.
- Created and initiated accounting procedures to increase organization.
Sales Associate
Zara Clothing Store
02.2021 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma -
Grossmont College
El Cajon, CASkills
- Customer Relations
- Administering budgets
- Operational planning
- Operations Management
- Team direction
- Risk Management
- Business Development
- Business Planning
Languages
Arabic
Full Professional
Timeline
Agency Owner
Lujain Salah
10.2023 - Current
Tax Filing and Accounting
Sam Office
02.2023 - 04.2023
Manger at Subway
Jayana Dipcak Patel
10.2021 - 05.2024
Sales Associate
Zara Clothing Store
02.2021 - 08.2021
High School Diploma -
Grossmont College
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