Lukas Meschke
Grand Rapids,MI
Summary
Adept IT Technician with a proven track record at EMTech Services, enhancing system efficiency and customer satisfaction. Expert in hardware installation and network maintenance, coupled with exceptional communication skills, led to significantly improved operational performance. Specializes in technical support and troubleshooting, ensuring high levels of customer retention and system reliability.
Overview
5
5
years of professional experience
1
1
Certification
Work History
IT Technician
EMTech Services
01.2022 - Current
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Installed, configured and maintained computer systems and network connections.
- Monitored systems in operation and quickly troubleshot errors.
Lawn Care Technician
DenHollander Landscapes
04.2019 - 12.2021
- Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
- Provided expert lawn care, mulching, aerating and trimming around walks, walls, and flower beds.
- Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
- Performed equipment maintenance and repairs to keep tools functional for projects.
Education
Bachelor of Science - Information Systems
Grand Valley University
Grand Rapids, MI12.2025
Skills
- Hardware Installation
- System Administration
- Technical Support
- Network Troubleshooting
- Network Maintenance
Certification
In progress: 3cx Basic Certification
In progress: Watchguard Basic LAN Certification
Timeline
IT Technician
EMTech Services
01.2022 - Current
Lawn Care Technician
DenHollander Landscapes
04.2019 - 12.2021
Bachelor of Science - Information Systems
Grand Valley University
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