Lukas Saballos
Metairie,LA
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing relationships with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for improving.
Overview
2
2
years of professional experience
Work History
Service Advisor
Lightspeed Motorsports
Gonzales, Louisiana
12.2024 - Current
- Surpassed sales goals through implementation of successful marketing strategies.
- Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.
- Updated CRM as contact with customers went on or information about the work done.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Managed incoming calls from potential customers looking for quotes or information about services provided at the dealership.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
Car Salesperson
Lakeshore CDJR of Kenner
Kenner, Louisiana
03.2024 - 11.2024
- Negotiated prices with customers who wanted to buy used cars from the dealership's lot.
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
- Collaborated with prospective customers over phone and email to schedule sales appointments.
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
- Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
Solar Energy Consultant
Sunvena Solar
Sanford, Florida
08.2023 - 02.2024
- Prepared comprehensive reports outlining project costs, timelines, resources needed and other relevant information for stakeholders' review.
- Educated homeowners on benefits of solar energy such as potential savings, lowered environmental impacts and likely increases in home value.
- Prepared and delivered polished and professional customer presentations.
- Studied neighborhoods to identify potential buyers and increase door-to-door sales.
Service Apprentice/Service Porter
Greff Motors
Metairie, Louisiana
08.2022 - 08.2023
- Assisted other technicians in complex repair jobs when needed.
- Kept records of parts and equipment used in projects to update inventory.
- Performed regular preventive maintenance services such as oil changes and filter replacements.
- Greeted customers entering the dealership showroom and directed them to the appropriate service personnel or department.
- Supported parts department with deliveries and pickups.
- Performed minor maintenance services such as checking fluid levels, changing oil filters, and replacing windshield wipers.
- Drove vehicles to different areas of dealership to meet display standards.
Education
High School Diploma -
Riverdale High School
Jefferson05-2022
Skills
- Sales expertise
- Workflow management
- CRM software proficiency
- Fluent bilingualism
- Product knowledge
- Cold calling
- Customer satisfaction
- Cross-selling
- Teamwork and collaboration
Timeline
Service Advisor
Lightspeed Motorsports
12.2024 - Current
Car Salesperson
Lakeshore CDJR of Kenner
03.2024 - 11.2024
Solar Energy Consultant
Sunvena Solar
08.2023 - 02.2024
Service Apprentice/Service Porter
Greff Motors
08.2022 - 08.2023
High School Diploma -
Riverdale High School