Luke Afan
Summary
Highly motivated and enthusiastic, eager to develop and grow a successful career in finance. Possessing a strong work ethic, a passion for learning, and a positive attitude, with a focus on contributing effectively to organizational goals. Quick learner with excellent communication skills and a willingness to take on new challenges and responsibilities.
Overview
3
3
years of professional experience
Work History
Customer Experience Banker
The Huntington National Bank
09.2023 - Current
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
- Educated customers on features and benefits of banking products and services.
- Collaborated with other departments to confirm compliance with banking procedures and regulations.
Shift Leader
Panda Restaurant Group, Inc., Panda Express
04.2021 - 09.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained professional, organized workplace environment.
Education
Associate of Arts - Business Administration
Oakland Community College
Auburn Hills, MI06.2025
High School Diploma -
Troy Athens High School
Troy, MI05.2023
Skills
- Customer Service
- Creative Thinking
- Goal Planning
- Analytical Thinking
- Sales proficiency
- Organization
- Time Management
- Multitasking
Languages
Arabic
Native or Bilingual
Additional Information
Public Notary in Oakland County
Timeline
Customer Experience Banker
The Huntington National Bank
09.2023 - Current
Shift Leader
Panda Restaurant Group, Inc., Panda Express
04.2021 - 09.2023
Associate of Arts - Business Administration
Oakland Community College
High School Diploma -
Troy Athens High School
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