Luke Griffith
Chesterfield,MO
Summary
Highly motivated and results-driven professional with a strong background in leadership, customer service, and financial management. Proven ability to build relationships, solve problems, and adapt in fast-paced environments. Adept at handling high-pressure situations, managing complex tasks, and providing exceptional service. Seeking an opportunity to apply my skills in financial services, sales, or business development, where I can contribute to a team while continuing to grow professionally.
Overview
5
5
years of professional experience
Work History
Server
D. Rowe's
08.2024 - Current
- Provide exceptional customer service to an average of 100+ guests per shift, ensuring a high-quality dining experience and fostering repeat business.
- Train and mentor new hires, ensuring they quickly adapt to restaurant procedures, customer service standards, and high-volume demands.
- Efficiently manage tables in a fast-paced environment, handling multiple orders at once while maintaining accuracy and attention to customer needs.
- Process $2,000+ in daily transactions, ensuring cash handling accuracy and seamless payment processing.
Human Resource Specialist
Missouri Army National Guard
06.2020 - Current
- Managed personnel records for over 1,000 soldiers, ensuring accuracy and confidentiality of sensitive information
- Administered benefits, including pay, leave, and insurance, providing comprehensive support to service members
- Coordinated and conducted training sessions on HR policies, procedures, and compliance requirements
- Facilitated performance evaluations, promotions, and disciplinary actions in accordance with military regulations
- Provided guidance and support to soldiers on career development, conflict resolution, and personal issues
- Collaborated with command staff to address unit staffing needs and strategic planning for future personnel requirements
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Intern
River Crossing Rehab and Healthcare Center
06.2024 - 07.2024
- Assisted licensed physical therapists in developing and implementing individualized treatment plans for over 100 residents with varying mobility and rehabilitation needs
- Supported therapeutic exercises, functional training, and mobility improvement for elderly patients, focusing on enhancing their independence and quality of life
- Monitored patient progress, documented treatments, and communicated updates with the healthcare team to ensure comprehensive care
- Gained hands-on experience in a nursing home setting, working with a diverse patient population, including those recovering from surgery, injury, or living with chronic conditions
Camp Counselor
Missouri Military Academy
06.2024 - 07.2024
- Supervised and mentored 120 boys aged 12-17, fostering an environment of growth and learning
- Instilled military discipline, leadership principles, and teamwork skills through daily activities and structured routines
- Developed and implemented leadership training programs, focusing on communication, problem-solving, and decision-making
- Organized and led physical fitness sessions, emphasizing the importance of physical health and resilience
- Provided individualized support and guidance, addressing personal challenges and encouraging self-confidence
Server
Shack
08.2020 - 06.2024
- Provided exceptional customer service for over 100 guests a day building rapport with guests and fostering repeat business
- Trained new employees on essential duties, including guest interaction, order-taking, and navigating high-pressure situations in a busy restaurant environment
- Consistently managed opening duties, ensuring the kitchen, front of house, and expo line were fully prepared for daily operations
- Generated over $1,500 a day for the restaurant and was responsible for my register
Education
Bachelor of Health Science (B.H.S.) - Rehabilitation Science
UNIVERSITY OF MISSOURI
10.2024
Skills
- Communication Skills
- Customer Service
- Prioritization
- Ability to Work Under Pressure
- Leadership
- Quality Control
- Training development
Timeline
Server
D. Rowe's
08.2024 - Current
Intern
River Crossing Rehab and Healthcare Center
06.2024 - 07.2024
Camp Counselor
Missouri Military Academy
06.2024 - 07.2024
Server
Shack
08.2020 - 06.2024
Human Resource Specialist
Missouri Army National Guard
06.2020 - Current
Bachelor of Health Science (B.H.S.) - Rehabilitation Science
UNIVERSITY OF MISSOURI
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