Luke Gutierrez
Fontana,CA
Summary
Highly efficient crew member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Effective Crew Member focused on delivering exceptional cleaning and maintenance services to customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Crew Member
Alison Arroyo
08.2023 - Current
- Received employee of the month my first month employed
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Became familiar with products to answer questions and make suggestions.
Customer Service Cashier
Robert Gutierrez
06.2022 - 07.2023
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Learned duties for various positions and provided backup at key times.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Developed and managed relationships with customers to increase customer loyalty.
- Utilized various software applications to process customer orders.
Education
High School Diploma -
Etiwanda Highschool
Rancho Cucamonga, CA05.2024
Skills
- Food Preparation
- Order Management
- Food Running
- Inventory Restocking
- Customer Service
- Beverage Preparation
- Customer Engagement
- Crew Leadership
Accomplishments
- Achieved employee of the month through effectively helping with the company.
Timeline
Crew Member
Alison Arroyo
08.2023 - Current
Customer Service Cashier
Robert Gutierrez
06.2022 - 07.2023
High School Diploma -
Etiwanda Highschool
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