Luke Hulgan
Valley Head
Summary
Dynamic cashier with a proven track record at Bruce's Foodland, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction and loyalty through effective communication and problem resolution. Demonstrated strong work ethic and teamwork, contributing to a streamlined checkout process and improved sales performance.
Overview
1
1
year of professional experience
Work History
Cashier
Bruce's Foodland
Fort Payne
03.2025 - 12.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Addressed customer needs and made product recommendations to increase sales.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Handled cash transactions accurately and efficiently at Bruce's Foodland.
Education
No Degree -
Ider High School
Ider, AL05-2027
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Team collaboration
- Cleaning and sanitizing
- Money handling
- Honest and dependable
- Online orders preparation
- Credit and cash transactions
- Gift card handling
- Promotions and discounts
- Sales transactions
- Basic math
- Credit card processing
- Training and onboarding
Timeline
Cashier
Bruce's Foodland
03.2025 - 12.2025
No Degree -
Ider High School