Luke Momaday Wills

Bishops Lodge

Santa Fe, New Mexico

07.2023 - Current

Perform therapeutic and relaxation style massages on clients including deep tissue, Swedish, hot stone, and pregnancy massage.
Demonstrate professionalism and adherence to ethical standards by maintaining client confidentiality, respecting boundaries, and upholding industry regulations.
Discuss desired treatment needs and expectations with clients to maintain customer satisfaction.
Maintain a clean, safe and well-organized work environment.
Provide exceptional customer service, addressing client concerns, answering questions, and offering post-massage recommendations for self-care and wellness.
Apply heat or cold therapy as needed to alleviate pain, reduce inflammation, or promote relaxation during massage sessions.
Adapt massage techniques and pressure to accommodate clients with specific conditions such as arthritis, fibromyalgia, or post-surgical recovery.
Staying updated with industry trends and advancements through continuing education courses and workshops to provide the latest massage techniques and maintain professional development.
Utilize effective communication skills to establish rapport with clients, actively listen to their concerns, and provide a comfortable and supportive environment during sessions.
Work closely with other team members to ensure our spa runs smoothly and maintains the highest standards.

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Summary