Luke Pennington
Lebanon,OH
Summary
Dynamic and results-driven with a strong background in customer service and leadership, honed at Kings Island. Ability to enhance guest experiences while ensuring operational excellence. Skilled in POS system operation and fostering teamwork, consistently promoting a welcoming environment and achieving high standards of cleanliness and service.
Overview
6
6
years of professional experience
Work History
Sales Associate
Rally House
10.2024 - Current
- Execute all given tasks in a timely manner (stocking shelves, organizing product, and cleaning the facility)
- Assisting guests with any questions or concerns
- Ensure accurate transactions at the POS system
Park Services Crew Supervisor
Kings Island
06.2021 - Current
- Lead and assist associates in daily operational tasks
- Create a welcoming and enjoyable environment for guests
- Promote the core values of Six Flags (Safety, Service, Cleanliness, Integrity, Courtesy, Inclusiveness)
Sandwich Artist
Subway
08.2019 - 05.2020
- Assisted guests with orders in a welcoming and timely manner
- Executed accurate transactions on the POS system
- Ensured cleanliness and organization standards within the facility
Education
Bachelor of Science - Advanced Medical Imaging
University of Cincinnati
Cincinnati, OH05-2027
Exercise Science
Wilmington College
Wilmington, OH05-2024
High School Diploma -
Lebanon High School
Lebanon, OH05-2020
Skills
- Customer service
- Teamwork and collaboration
- Leadership
- Time management
- Problem-solving skills
- POS system operation
Timeline
Sales Associate
Rally House
10.2024 - Current
Park Services Crew Supervisor
Kings Island
06.2021 - Current
Sandwich Artist
Subway
08.2019 - 05.2020
Bachelor of Science - Advanced Medical Imaging
University of Cincinnati
Exercise Science
Wilmington College
High School Diploma -
Lebanon High School
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