Luke Pulmano
Cypress,CA
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Development Representative
AVINTIV
01.2025 - Current
- Build and manage accurate sales pipeline to maintain high volume of activity.
- Establish relationships with prospects and customers to promote product understanding and drive sales growth.
- Increase sales leads by implementing targeted outreach strategies and personalized followups.
- Create customized proposals tailored to individual client requirements, highlighting product benefits relevant to their specific challenges.
Server
Great Maple
10.2023 - Current
- Serve food and beverages promptly with focused attention to customer needs.
- Maintain clean and organized dining areas to uphold restaurant hygiene standards.
- Utilize communication practices with kitchen staff to deliver customer meals in timely manner.
- Maintain thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Server
JOEY Restaurant Group
01.2023 - 09.2023
- Explained menu items and suggested appropriate options for food allergy concerns.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Host/Food Runner/Server
Wingnuts
01.2019 - 04.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Bachelor of Science - Finance
CSU, Fullerton
Fullerton, CA05.2026
Skills
- Proficient in Google Workspace and Microsoft Office systems
- Point of Sale Systems
Certification
- Food Handler’s Card
- RBS Certification
Timeline
Sales Development Representative
AVINTIV
01.2025 - Current
Server
Great Maple
10.2023 - Current
Server
JOEY Restaurant Group
01.2023 - 09.2023
Host/Food Runner/Server
Wingnuts
01.2019 - 04.2022
Bachelor of Science - Finance
CSU, Fullerton
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