Luke Satteson
Saratoga Springs,UT
Summary
Versatile and dynamic, with a proven track record at Ace Hardware in enhancing customer engagement and loyalty through exceptional service and adaptability. Skilled in problem-solving and communication, consistently prioritizes customer satisfaction and operational efficiency. Demonstrates meticulous attention to detail and a strong ability to adapt to fast-paced environments.
Overview
4
4
years of professional experience
Work History
Laborer
Bear Lake Trade School
05.2024 - 06.2024
- Used measuring tools such as gauges and tape measure to identify conforming parts during production.
- Performed general housekeeping and cleaning tasks.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Observed site safety rules to maximize protections for team members and equipment.
Sales Associate
Ace Hardware
05.2024 - 06.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Construction Laborer
Construction Solutions & Engineering
10.2023 - 01.2024
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Observed site safety rules to maximize protections for team members and equipment.
Crew Member Cook
Papa Murphy's Take and Bake Pizza
10.2020 - 04.2021
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Prepared food items according to recipe to drive quality and consistency.
- Maximized sales potential by properly prepping, storing, and rotating food products.
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
Education
Utah Valley University
Orem, UTSkills
- Customer Service
- Adaptability
- Communication
- Problem Solving
- People Skills
- Attention to detail
- Conflict Resolution
Additional Information
Served a full-time two year mission for The Church of Jesus Christ of Latter-Day Saints. Experience in leadership roles, interpersonal relationships, public communication, and hard work.
Timeline
Laborer
Bear Lake Trade School
05.2024 - 06.2024
Sales Associate
Ace Hardware
05.2024 - 06.2024
Construction Laborer
Construction Solutions & Engineering
10.2023 - 01.2024
Crew Member Cook
Papa Murphy's Take and Bake Pizza
10.2020 - 04.2021
Utah Valley University
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