LUKE THOMPSON

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Available part time whenever School Schedule allows.

Worked with floor team and managers to meet wide range of customer needs.

Set up new sales displays each week with fresh merchandise.

• Maintained office PCs, networks and mobile devices.
• Monitored systems in operation and quickly troubleshot errors.
• Set up PCs, projectors and microphones for use in video conferencing rooms.
• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
• Established, repaired and optimized networks by installing wiring, cabling and devices.
• Performed troubleshooting and repaired peripheral devices such as printers, scanners and tablets.
• Diagnosed and troubleshot hardware, software and network issues.
• Created user accounts and assigned permissions.
• Configured and tested new software and hardware.
• Configured hardware, devices, and software to set up work stations for employees.
• Researched and identified solutions to technical problems.
• Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
• Explained technical information in clear terms to non-technical individuals to promote better understanding.
• Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
• Shut down facility daily by turning off lights, storing equipment and locking doors.
• Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
• Used Tractor and Range Picker to recover range balls.
• Built and established positive relationships with patrons, team members and supervisors.
• Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
• Set up promotional displays and equipment for special events and activities.
• Learned duties for various positions and provided backup at key times.

Available part time whenever School Schedule allows