Luke Wallace
Henderson,TX
Summary
I grew up in the agriculture industry and have worked on farms and ranches, with that experience and being in sales I have grown strong problem-solving skills, a willingness to learn what I do not know, and communication skills. I am always ready to tackle new challenges and help serve others. I have had great leaders and mentors in my life that have showed me the best way to take care of someone is service. I find joy in knowing that I help someone accomplish the goal in front of them.
Overview
5
5
years of professional experience
Work History
Sales Associate
Lowe Tractor & Equipment
05.2023 - Current
- Handled the social media platforms for the dealership.
- Assisted customers with equipment selection, ensuring alignment with their needs and preferences.
- Demonstrated product features and benefits, enhancing customer understanding and engagement.
- Processed sales transactions efficiently, contributing to a smooth customer checkout experience.
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Sales Intern
Global Steel & Flamecutting Services
05.2022 - 05.2023
- Addressed customer queries and complaints with prompt and professional responses.
- Assisted team members in closing deals by providing additional support or information when needed.
- Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
- Assisted the sales staff with logistics and order deliveries.
Retail Sales Associate
Ace Hardware
08.2021 - 04.2022
- Maintained organized merchandise displays to optimize customer accessibility and visual appeal.
- Executed point-of-sale transactions accurately and efficiently, ensuring smooth checkout processes.
- Provided guidance on tools and hardware products, improving customer knowledge and satisfaction.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Bachelor of Science - Agriculture Business
Sam Houston State University
Huntsville, TX08-2023
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Relationship building
- Customer needs assessment
Timeline
Sales Associate
Lowe Tractor & Equipment
05.2023 - Current
Sales Intern
Global Steel & Flamecutting Services
05.2022 - 05.2023
Retail Sales Associate
Ace Hardware
08.2021 - 04.2022
Bachelor of Science - Agriculture Business
Sam Houston State University