Luljeta Gjonbalaj
Lyndhurst,NJ
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
12
12
years of professional experience
Work History
Stay At Home Mom
Self
11.2016 - Current
- 2 daughters, ages 7 and 4
- Breakfast, lunch, dinner meals
- School drop off and pick up
- Laundry
- Bathing
- House chores, cleaning up toys, clothing etc.
- Homework
- Assisting with any needed help
- School activities and events
Nail Receptionist
Bella Nails And Spa
06.2021 - 07.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Hostess
Rocca Cafe
05.2013 - 09.2014
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Cashier
2Beans
11.2012 - 05.2013
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
Babysitter/Nanny
Family Member
03.2012 - 08.2012
- Communicated positively with children and guardians.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Education
Bachelor of Arts - Psychology
CUNY SPSS
Manhattan12.2021
Skills
- Critical Thinking
- Active Listening
- Recordkeeping
- Friendly, Positive Attitude
- Organization
- Problem-Solving
- Multitasking Abilities
Languages
Albanian
Native or Bilingual
Timeline
Nail Receptionist
Bella Nails And Spa
06.2021 - 07.2021
Stay At Home Mom
Self
11.2016 - Current
Hostess
Rocca Cafe
05.2013 - 09.2014
Cashier
2Beans
11.2012 - 05.2013
Babysitter/Nanny
Family Member
03.2012 - 08.2012
Bachelor of Arts - Psychology
CUNY SPSS
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