Luna Aguilera
Bakersfield
Summary
Motivated professional with a strong foundation in customer service and teamwork. Handles customer transactions and inquiries efficiently while maintaining a clean and organized environment. Committed to enhancing customer experiences through effective communication and attention to detail.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Cashier
Aguileras Creations
Bakersfield, CA
06.2024 - 12.2025
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Managed cash register operations, ensuring balanced drawers at shift end.
- Assisted customers with inquiries, providing knowledgeable product recommendations.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Monitored inventory levels at the register, alerting management of restocking needs.
- Answered questions about store policies and addressed customer concerns.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Increased sales of promotional items by informing customers about current offers.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Server
Las Flautas
2217 Edison Hwy, Bakersfield CA
06.2024 - 11.2025
- Provided excellent customer service by promptly addressing guest inquiries and requests.
- Managed multiple tables simultaneously, ensuring efficient service during peak hours.
- Collaborated with kitchen staff to coordinate timely food preparation and delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Recommended menu items based on customer preferences, increasing guest satisfaction.
- Processed payments accurately using point-of-sale systems to ensure swift transactions.
- Handled customer feedback professionally, resolving issues to foster positive dining experiences.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Checked guests' identification before serving alcoholic beverages.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
High School Diploma -
Bakersfield College
Bakersfield, CA05.2028
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Team collaboration
- Payment processing
- Product restocking
- Cash handling
- Purchase assistance
Languages
Spanish
Limited Working
Timeline
Cashier
Aguileras Creations
06.2024 - 12.2025
Server
Las Flautas
06.2024 - 11.2025
High School Diploma -
Bakersfield College