Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
5
5
years of professional experience
Work History
Server
Yamato Hibachi And Sushi
06.2021 - Current
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Preschool Assistant Teacher
Abner Montessori School - Chapin Children's Center
10.2022 - 08.2023
Supervised children during in-classroom activities and on playground.
Engaged and entertained children through recreational and educational activities.
Interacted with children one-on-one and in small groups to enhance and support learning activities.
Organized snack time and nap hours.
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Assistant Logistics Manager
KRA Operations LLC
03.2020 - 04.2021
Managed logistics budgets and forecasting to achieve cost-effective operations.
Improved inventory accuracy by developing and implementing enhanced control systems.
Developed warehouse system that provided best cost with appropriate service levels to achieve organizational goals.
Training new hires on logistics and inventory management
Organizing incoming trollies and materials
Crew Member
Bojangles' Famous Chicken 'n Biscuits
09.2018 - 03.2020
Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.
Cleaned and maintained all areas of restaurant to promote clean image.
Education
Hospitality Management
University of South Carolina - Columbia
Columbia, SC
05.2026
Business
Midlands Technical College
West Columbia, SC
05.2023
High School Diploma -
Auburn High School
Auburn, AL
05.2018
Skills
Computer proficient (Excel, Power Point, Word)
Logistic Management
Bilingual in Korean and English
Positive learning process
Quick learner
Training development
Results-oriented
Languages
Korean
Native or Bilingual
English
Native or Bilingual
Timeline
Preschool Assistant Teacher
Abner Montessori School - Chapin Children's Center