Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lupita Reyes

Lynwood,CA

Summary

Experienced with restaurant maintenance and team leadership. Utilizes efficient cleaning protocols and minor repair skills to maintain high standards. Track record of ensuring safety and cleanliness through effective problem-solving and team management.

Overview

17
17
years of professional experience

Work History

Manager on Duty

Cobian Burger Shakes and Tacos
06.2024 - Current
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.


Waitress Supervisor

Roy's Cafe
02.2018 - 06.2024
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
  • Maintained compliance with health regulations through consistent adherence to safety protocols within the workplace.
  • Provided detailed daily reports on sales figures resulting in better financial planning and budgeting.
  • Monitored dining area to ensure all guests received attentive service without delays.

Team Member

SUBWAY®Restaurants
01.2013 - 03.2015
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Crew Member

LA Conservation Corps
06.2008 - 08.2008
  • Had an opportunity to get involved and make a difference in the environment by planting trees, and cleaning up neighborhoods throughout the county.
  • Gained valuable work experience that prepared me for the following stages of life.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

No Degree -

Los Angeles Trade Technical College
Los Angeles, CA

High School Diploma -

Santee Education Complex
Los Angeles, CA
06-2012

Skills

  • Customer service focus
  • Multitasking and organization
  • Hardworking and responsible
  • Calm under pressure

Languages

Spanish
English

Timeline

Manager on Duty

Cobian Burger Shakes and Tacos
06.2024 - Current

Waitress Supervisor

Roy's Cafe
02.2018 - 06.2024

Team Member

SUBWAY®Restaurants
01.2013 - 03.2015

Crew Member

LA Conservation Corps
06.2008 - 08.2008

No Degree -

Los Angeles Trade Technical College

High School Diploma -

Santee Education Complex