Lutical Hicks Gray
Riverdale,IL
Summary
Over 15 years of experience as a delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with a team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and a positive attitude. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
DOT Courier
FedEx
04.2008 - Current
- Participated in ongoing professional development opportunities, staying current on industry trends and best practices for courier services.
- Built professional relationships with customers and business partners to establish trust and credibility.
- Verified package information to check for accuracy and completeness.
- Enhanced delivery efficiency by optimizing routes and utilizing advanced GPS navigation systems.
- Utilized electronic logging devices to track hours of service accurately, ensuring compliance with DOT regulations and avoiding potential fines or penalties.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Achieved timely deliveries by closely adhering to established schedules and adjusting as necessary to account for traffic or weather disruptions.
- Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.
Mail Carrier
Post Office
01.2005 - 12.2007
- Utilized advanced knowledge of local streets, neighborhoods, and routes for optimal navigation while minimizing delays in delivery timeframes.
- Displayed professionalism when interacting with customers at their homes or businesses while delivering their mail promptly and courteously every day.
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
- Maintained a high level of safety by adhering to traffic laws, utilizing defensive driving techniques, and navigating various weather conditions.
Education
No Degree -
South Suburban College of Cook County
South Holland, IL03.2005
High School Diploma -
CHRISTIAN FENGER
Chicago, IL06.1995
Skills
- Package pickup and delivery
- Hand Truck Operation
- Warehouse Operation
- Working Independently
- Time Sensitive Deliveries
- Clean Driving Record
- Teamwork and Collaboration
- Attention to Detail
- Customer Service
- Flexible and Adaptable
- Organization and Time Management
- Multitasking Abilities
Timeline
DOT Courier
FedEx
04.2008 - Current
Mail Carrier
Post Office
01.2005 - 12.2007
No Degree -
South Suburban College of Cook County
High School Diploma -
CHRISTIAN FENGER