Luwam Yemane
Lake Forest,CA
Summary
Dedicated and customer-focused professional with experience in the food and beverage industry, excelling in providing exceptional service and maintaining a clean and organized work environment. Skilled in multitasking, communication, and teamwork, with a strong ability to manage orders efficiently. Proven ability to assist customers with menu options, ensure satisfaction, and uphold high standards of sanitation and cleanliness. Committed to delivering quality service and operational efficiency in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Cashier
OC Pizza
Rancho Santa Margarita, California
10.2024 - 11.2025
- Answered phone calls to assist customers with questions, as well as to take delivery and pick-up orders.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Prepared Small-Jumbo pizza boxes and restocked condiments and napkin containers during non-peak hours to ensure operational efficiency.
- Maintained a clean, organised, and sanitary work environment by regularly wiping down surfaces, sanitising equipment, and mopping floors.
Waiter
Kaldi's Coffee
Addis Ababa, Ethiopia
01.2023 - 04.2023
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Brought food and beverages to tables in a timely manner.
- Stocked shelves with supplies such as utensils, cups, glasses.
- Cleaned dining chairs, tables, floors and other surfaces regularly.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Education
High School Diploma -
Mission Viejo High School
Mission Viejo, CA06-2025
Skills
- Customer service
- Empathy and patience
- Multitasking and organisation
- Communication
- Teamwork
- Order Management
- Cash handling and management
- Sanitation and cleanliness
Languages
English
Native/ Bilingual
Amharic
Native/ Bilingual
Tigrigna
Native/ Bilingual
Timeline
Cashier
OC Pizza
10.2024 - 11.2025
Waiter
Kaldi's Coffee
01.2023 - 04.2023
High School Diploma -
Mission Viejo High School
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