Luz Alcala
Fresno,CA
Summary
Dynamic professional with extensive experience as a Paralegal at Yarra Rivas and Associates, excelling in case management and client communication. Proven ability to enhance document efficiency and strengthen client relationships through empathetic interactions. Skilled in legal research and adept at multitasking, contributing to improved operational workflows and client satisfaction.
Overview
6
6
years of professional experience
Work History
Paralegal/ Case Manager
Yarra Rivas and Associates
Fresno, CA
02.2022 - Current
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
- Edited and proofread legal documents to verify accuracy.
- Increased efficiency in legal document production with advanced proficiency in legal software applications.
- Strengthened case presentations with detailed investigative work and evidence gathering.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Utilized grant writing skills to secure additional program funding.
Recruitment Manager
Insight Staffing Solutions
Fresno, CA
02.2020 - 12.2022
- Organized successful recruiting events such as job fairs and campus visits, raising awareness of company culture and career opportunities.
- Analyzed recruitment metrics regularly to identify areas of opportunity for improvement, implementing necessary adjustments to enhance overall performance.
- Conducted thorough interviews and assessments to identify top talent, ultimately increasing employee retention rates within the company.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Created a positive candidate experience by maintaining transparent communication and providing timely feedback throughout the recruitment process.
- Customized wording of job profiles, social media techniques, and website subscriptions.
- Facilitated training sessions for hiring managers on effective interview techniques, enhancing quality of candidate assessments.
- Promoted continuous improvement by soliciting feedback from candidates and hiring managers post-hire, identifying opportunities to enhance recruitment process.
- Distributed employee engagement surveys to identify areas of improvement.
Education
Business Administration
San Joaquin Valley College
Fresno, CASkills
- Legal research
- Proficient in MS office
- Case management
- Client communication
- Document preparation
- Calendar management
- Case summaries
- Multitasking
- Client support
- Customer service
- Appointment scheduling
- Document organization
Languages
Spanish
Full Professional
Timeline
Paralegal/ Case Manager
Yarra Rivas and Associates
02.2022 - Current
Recruitment Manager
Insight Staffing Solutions
02.2020 - 12.2022
Business Administration
San Joaquin Valley College