Luz Alvarado
McGregor,TX
Summary
Dynamic and results-driven professional with extensive experience in customer service and team leadership at Heritage Creamery. Proven ability to enhance customer satisfaction and train new hires effectively. Skilled in cash handling and fluent in Spanish, consistently ensuring smooth operations and adherence to high standards of cleanliness and safety.
Overview
4
4
years of professional experience
Work History
Cashier Team Lead
Heritage Creamery
Waco, TX
08.2023 - Current
- Directed team operations during shifts, ensuring smooth transition between opening and closing.
- Ensured customer satisfaction through detailed product information.
Cashier
Dairy Queen
McGregor, TX
03.2022 - 05.2023
- Answered customers' questions and provided information on store products and food
- trained newly hires
- worked closing shifts with close inspection
Dishwasher
El Taquitos
McGregor, TX
06.2021 - 08.2021
- Transported clean dishes and supplies from kitchen to front of house staff for opening shift.
- Adhered to sanitary regulations to prevent contamination with food products.
- Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
- Used pressurized faucet sprayer effectively to wash large quantities of dishes.
Education
High School Diploma -
McGregor High School
McGregor, TX05-2024
Associates in Social Work -
McLennan Community College
Waco, TXSkills
- Customer service
- Communication
- New hire training
- Cash handling
- fluent in Spanish
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Cashier Team Lead
Heritage Creamery
08.2023 - Current
Cashier
Dairy Queen
03.2022 - 05.2023
Dishwasher
El Taquitos
06.2021 - 08.2021
High School Diploma -
McGregor High School
Associates in Social Work -
McLennan Community College
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