Luz Buster
Woodbury,CT
Summary
Dedicated AMSA-GS6 with 3 years of experience scheduling for multiple Mental Health Providers as well as Primary Care and Labs. Team player and willing to learn in multiple areas.
Overview
17
17
years of professional experience
Work History
AMSA
Master Sergeant Jerry K. Crump VA Clinic
03.2022 - 08.2025
- Facilitated patient check-in processes for scheduled appointments.
- Achieved accurate verification of essential demographic data, ensuring completeness of names, addresses, contact numbers, social security numbers, next of kin, and insurance details.
- Oversaw the processing of return-to-clinic orders, enhancing communication and efficiency between mental health providers, primary care, and laboratory departments.
- Compiled and printed RTC list to ensure accurate record-keeping.
- Oversaw the processing of return-to-clinic orders, enhancing communication and efficiency between mental health providers, primary care, and laboratory departments.
- Managed the scheduling process for new patient appointments, ensuring timely access to healthcare services.
- Updated database with detailed contact reports to maintain comprehensive communication records.
- Managed the process of obtaining medical records, ensuring compliance with privacy regulations and accuracy of information.
- Answering approximately 30 to 40 calls per day.
- Scheduled approximately 50-60 appointments per day.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
COVID-19 Screener
Servexo
10.2021 - 03.2022
- Administered health screenings for individuals, meticulously following established safety protocols and procedures.
- Administered health questionnaires and monitored temperature readings to evaluate and respond to potential COVID-19 health concerns.
- Coordinated with healthcare professionals to identify, report, and escalate concerns about symptomatic individuals for appropriate action.
- Instructed visitors on essential safety measures and health practices aimed at reducing virus transmission risks.
Legal Secretary
Micci & Korolyshun P.C. Attorneys at Law
01.2009 - 04.2021
- Managed attorney calendars by organizing appointments and ensuring effective time management.
- Reviewed and prepared legal documents with meticulous attention to detail for timely court submission.
- Analyzed relevant case law and legal precedents to provide informed support for active cases.
- Managed client-attorney interactions, promoting efficient and timely exchange of critical information.
- Performed language translation to support effective information exchange and collaboration.
- Scheduled and made appointments for two attorneys.
- Scheduled and made appointments for [2] attorneys.
Personal Care Assistant
Allied Community Services
02.2012 - 03.2021
- Assessed individual client needs and provided tailored personal care to enhance daily living activities and overall wellness.
- Assessed individual client needs and preferences to design and adapt effective personalized care strategies.
- Facilitated nutritious meal preparation to promote healthy living. Streamlined cleaning processes to enhance household efficiency. Enhanced personal hygiene through attentive bathing assistance. Optimized grocery shopping to ensure timely access to necessary supplies.
- Oversaw transportation arrangements for community activities and ensured attendance at medical appointments.
Skills
- Answering phone lines
- Transferring calls
- Translating
- EMR system
- Faxing
- Making copies
- Time management
- Dependable and responsible
- Flexible and adaptable
- Multitasking
- Computer skills
- Calm under pressure
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
AMSA
Master Sergeant Jerry K. Crump VA Clinic
03.2022 - 08.2025
COVID-19 Screener
Servexo
10.2021 - 03.2022
Personal Care Assistant
Allied Community Services
02.2012 - 03.2021
Legal Secretary
Micci & Korolyshun P.C. Attorneys at Law
01.2009 - 04.2021