Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Luz Funes

Davenport,FL

Summary

Dedicated Restaurant Hostess with expertise in customer service, strong multitasking, and effective communication. Proven ability to enhance guest satisfaction and support seamless dining experiences.

Overview

20
20
years of professional experience

Work History

Restaurant Hostess

World Disney World
12.2005 - Current
  • Greeted and seated guests, ensuring positive first impressions and efficient guest flow.
  • Resolved guest inquiries and concerns promptly, maintaining high satisfaction levels.
  • Monitored dining area to ensure cleanliness and organization, supporting overall ambiance.
  • Answered customer questions about hours, seating, and menu information.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Collaborated with staff to streamline operations during high-traffic periods.
  • Trained new hostesses on procedures, enhancing team performance and service quality.

Education

High School Diploma -

Francisco Morazan High Scholll
San Salvador, ElSalvador
11.1984

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning

Languages

Spanish
Native or Bilingual

Timeline

Restaurant Hostess

World Disney World
12.2005 - Current

High School Diploma -

Francisco Morazan High Scholll
Luz Funes