Summary
Overview
Work History
Education
Skills
Timeline
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LUZ HERRERA

Victoria,TX

Summary

Adaptable professional with expertise in technology roles, including software development, system administration, and technical support. Demonstrates strong problem-solving skills and a proven ability to optimize performance. Experienced in project management and effective team collaboration. Committed to continuous learning and staying updated with industry trends to drive organizational success.

Overview

3
3
years of professional experience

Work History

Administrative Assistant

Prosperity Bank
Victor, TX
09.2023 - Current
  • Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
  • Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
  • Coordinated travel arrangements and completed expense reports for travel reimbursement.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.

Personal Banker

Prosperity Bank
Victoria, TX
06.2022 - 09.2023
  • Maintained position of trust and responsibility by keeping customer business confidential.
  • Used product knowledge and abilities to execute consumer loans and other services.
  • Expanded customer relationships by maintaining regular follow-up processes and rapport.
  • Cultivated relationships with partners to fulfill or provide appropriate referrals for clients.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Followed operational standards, promoting security, risk management and compliance.

Education

High School Diploma -

VICTORIA WEST HIGHSCHOOL
Victoria, TX
05-2019

Associate of Science -

VICTORIA COLLEGE
Victoria, TX

Skills

  • Microsoft office
  • Self-Directed
  • Training & Development
  • Troubleshooting
  • Customer service
  • Recordkeeping
  • Clerical support
  • Excellent communication

Timeline

Administrative Assistant

Prosperity Bank
09.2023 - Current

Personal Banker

Prosperity Bank
06.2022 - 09.2023

High School Diploma -

VICTORIA WEST HIGHSCHOOL

Associate of Science -

VICTORIA COLLEGE

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