Luz Perez Gonzalez
Rialto,CA
Summary
Resourceful Human Resources Professional offers business management expertise paired with first-rate communication and problem-solving abilities. Strategic and well-rounded professional seasoned in managing and overseeing various aspects of HR. Commended for building trusting relationships within the organization to support business needs.
Overview
8
8
years of professional experience
Work History
Patient Care Coordinator
High Care Hospice
Riverside, California
06.2024 - Current
- Coordinated patient schedules and appointments for palliative care services.
- Managed patient appointments, ensuring efficient scheduling and rescheduling as necessary.
- Managed patient admission and discharge processes, ensuring smooth transitions.
- Coordinated patient referrals to specialists and other healthcare services.
- Assisted families with understanding treatment options and support services.
- Facilitated communication by translating between patients, families, and medical professionals.
- Maintained accurate patient records and communication logs in electronic systems.
- Ensured that all necessary documentation was completed accurately and submitted in a timely manner.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Human Resources Manager
Tranquil Oaks Hospice
Covina, California
09.2023 - 05.2024
- Managed recruitment processes to attract top talent for healthcare positions.
- Developed and implemented employee training programs to enhance workforce skills.
- Ensured compliance with labor laws and regulations in all HR practices.
- Created job postings, tracked applicants and maintained applicant database.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Organized orientation sessions for new hires and provided them with onboarding information.
- Oversaw onboarding processes to ensure smooth integration of new hires.
- Assisted in employee recruitment, hiring and interview processes.
Human Resources Manager
Charter Healthcare
Rancho Cucamonga, CA
11.2020 - 08.2023
- Managed full-cycle human resource operational activities to maximize HR employee performance.
- Supported top talent identification processes by interviewing candidates and executing onboarding, orientation processes.
- Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
- Worked with management to create performance measurement, employee development and employee compensation strategies.
- Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
- Managed a total of 5 personnel at one time, including HR Specialists and HR coordinators.
- Traveled to multiple states, including Nebraska and Texas, to support the integration of newly acquired hospice facilities.
- Used HRIS and other media to communicate HR processes, increasing understanding and consistent use.
- Compiled reports to provide management with accurate information and comply with policies and procedures.
- Ensure compliance with federal, state, and local payroll regulations and laws.
- Review employee timecards for accuracy and compliance with company policies.
- Reviewed time sheets for accuracy prior to entering into the payroll system.
Human Resources Coordinator
Charter Healthcare
Rancho Cucamonga, CA
06.2019 - 11.2020
- Developed employee orientation and training programs for new hires.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Initialized background checks for potential new hires.
- Explained human resources policies and procedures to employees.
- Facilitated employee transfers by coordinating with departments and ensuring proper documentation was completed.
- Suggested promotions and wage increases according to employee performance.
- Reported on workplace health and safety compliance to superiors.
- Organized employee directories and updated individual contact information.
Human Resources Assistant
Charter Healthcare
Rancho Cucamonga, CA
06.2018 - 06.2019
- Created, organized and maintained employee personnel files to keep sensitive data secure.
- Assisted with planning, organizing and coordinating company events.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR processes.
- Posted job announcements and pre-screened applicants to candidates for available positions.
- Processed, verified and maintained personnel-related documentation.
- Collected and organized personnel records from various departments to ensure accurate documentation. from other departments or employees.
- Verified previous employers and other references to determine applicants' employment acceptability.
Education
Bachelor of Arts - Sociology
University of California, Riverside
Riverside, CA09-2020
Skills
- Staff Compensation
- Employee Engagement
- Personnel Information Systems
- Hiring and Onboarding
- Problem Solving
- Human Resources Compliance
- Electronic health records
- Attention to detail
- Organizational skills
- Documentation
Languages
- English
- Spanish
Timeline
Patient Care Coordinator
High Care Hospice
06.2024 - Current
Human Resources Manager
Tranquil Oaks Hospice
09.2023 - 05.2024
Human Resources Manager
Charter Healthcare
11.2020 - 08.2023
Human Resources Coordinator
Charter Healthcare
06.2019 - 11.2020
Human Resources Assistant
Charter Healthcare
06.2018 - 06.2019
Bachelor of Arts - Sociology
University of California, Riverside