Luz Pinto
Brandon,FL
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
1
1
year of professional experience
Work History
Guest Services Associate
Bolay Restaurant
04.2023 - Current
- Streamlined food order processes for increased efficiency and positive guest experiences.
- Interacted with customer service team to deliver consistent, exceptional service to all guests.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions.
- Conducted regular inventory checks on supplies, managing restocking needs proactively.
- Trained new Guest Services Associates on company policies and best practices, fostering a strong team environment focused on delivering exceptional service to customers.
- Utilized problem-solving skills when faced with unexpected situations; provided effective solutions that upheld the restaurants reputation.
- Managed cash flows, audited register and receipts and upheld store policies to increase profits.
Education
High School Diploma -
Brandon High School
Brandon, FL12.2023
Skills
- Complaint Management
- Cash and Credit card Management
- Taking online orders
- Quality Assurance
- Problem-Solving Skills
- Guest Engagement and Assistance
- Time Management
- Team Building and Supervision
Timeline
Guest Services Associate
Bolay Restaurant
04.2023 - Current
High School Diploma -
Brandon High School