Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 2 years.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Dr. Consuelo Ocampo
02.2022 - Current
Coordinated patient scheduling, check-in, check-out and payments for billing.
Checked patient insurance, demographic, and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Adhered to strict HIPAA guidelines to protect patient privacy.
Organized paperwork such as charts and reports for office and patient needs.
Managed multi-line phone system and pleasantly greeted patients.
Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Medical Assistant
OMAK/KITSAP URGENT CARE/PTAK
02.2022 - Current
Serve as a key member of an interdisciplinary healthcare team for a busy multi-clinic medical practice
Demonstrated proficiency and effectively in patient care, as well as performing injections and various diagnostic procedures and tests
Helped and trained externship MAs.
PSR/ Medical Assistant
Sharp Rees-Stealy Occupational Medicine
10.1997 - 12.2001
Worked as a receptionist and a medical assistant in a multi clinics for one of the major healthcare companies in Southern California.
Medical Assistant
Midway Medical Center, Dr. Mullaney
02.1996 - 10.1997
Worked as the only medical assistant in a small private yet busy family practice with minor surgery.
Education
No Degree - Medical Assistant
Maric College
San Diego, CA
01.1996
Skills
Front Desk Operations
Telephone Etiquette
Appointment Scheduling
Medical Terminology
Patient Registration
Insurance Verification
Payment Collection
Reminder calls
Mail Management
CPR Certified
Skills included, but not limited to: audiology, BAT, blood draws, EKG, electrical stimulation, injections, minor surgeries, suture removal, PFT, pap-smear, sterile procedures, strep-A test, patient's vitals, UDS, urinalysis, ultrasound, x-rays