Luzby Andrade Sanchez
Calabasas,CA
Summary
Results-driven supervisor with a strong focus on customer service and task delegation. Proven ability to enhance dining experiences through effective complaint handling and training. Committed to maintaining high food safety standards.
Successful at keeping kitchen operations moving quickly and accurately to produce high-quality, attractive dishes that meet guest and business demands. Knowledgeable about labor and inventory controls, recipe development and menu planning.
Overview
11
11
years of professional experience
Work History
Waitress Supervisor
Wasabi Sushi
Studio City, CA
04.2017 - Current
- Supervised daily operations, ensuring exceptional customer service and team efficiency.
- Trained and mentored new waitstaff on menu knowledge and service standards.
- Coordinated staff schedules to optimize coverage during peak hours.
- Implemented process improvements to enhance dining experience and reduce wait times.
Dental Assistant
Sima Boostanfar DMD Family Dentistry
Arleta, CA
03.2017 - 07.2022
- Prepared treatment rooms and set up instruments for dental procedures.
- Assisted dentists during examinations and various treatments, ensuring patient comfort.
- Maintained accurate patient records and updated charts with treatment information.
- Educated patients on post-operative care and proper oral hygiene practices.
- Trained new staff on office protocols, infection control procedures, and equipment usage.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Sales Associate
Sketchers
Studio City, CA
09.2015 - 05.2017
- Provided exceptional customer service to enhance shopping experience and drive sales.
- Assisted in inventory management, ensuring product availability and organization on the sales floor.
- Trained new associates on sales techniques and store policies to improve team performance.
- Implemented visual merchandising strategies to optimize product presentation and attract customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
No Degree -
Los Angeles Valley College
Van Nuys, CASkills
- Task delegation
- Complaint handling
- Order accuracy
- Sales promotion
- Hygiene standards
- Waiting tables
- Customer service
- Food and beverage service
- Relationship building
- Food safety
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Waitress Supervisor
Wasabi Sushi
04.2017 - Current
Dental Assistant
Sima Boostanfar DMD Family Dentistry
03.2017 - 07.2022
Sales Associate
Sketchers
09.2015 - 05.2017
No Degree -
Los Angeles Valley College