Luz Fabiola Cortez
Riverside University Health System
Moreno Valley,CA
1
Language
9
years of professional experience
Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using software appointment scheduling system to manage over 40 patients weekly. Organized and accurate in managing patient flow.
Work History
Medical Receptionist
1 Year 7 Months- Streamlined patient scheduling processes and ensured timely coordination of appointments among multiple departments.
- Maintained electronic health records, ensuring compliance with privacy regulations.
- Helped patients complete necessary medical forms and documentation.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
Cna O.R Transport
8 Years 9 Months- Facilitated daily living activities for patients, prioritizing comfort and safety.
- Tracked and documented vital signs to ensure timely updates for nursing staff.
- Provided compassionate care while maintaining patient dignity and respect.
- Assisted patients with daily living activities, ensuring comfort and safety.
Education
No Degree - LVN
Skills
Appointment scheduling
Front desk operations
Medical terminology
Data entry
Telephone etiquette
Customer service
Basic life support
Bilingual Spanish
English
Languages
English
Timeline
Medical Receptionist
Riverside University Health System
01.2025 - CurrentRead More
Cna O.R Transport
Riverside University Health System
11.2017 - CurrentRead More
Moreno Valley College
No Degree from LVN
Read More