Summary
Overview
Work History
Skills
Timeline
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Luz Maria Arbelaez

Houston

Summary

Dynamic Inside Sales Representative with a proven track record in customer service and relationship building. Expert in managing inquiries and delivering tailored solutions, ensuring high client satisfaction and loyalty.

Overview

3
3
years of professional experience

Work History

Inside Sales Representative

Mustang CAT
houston
02.2024 - 09.2024
  • Generated and natured leads through phone calls, emails
  • built and maintained strong relationships with clients, providing exceptional customer service
  • assisted customers in selecting appropriate rental equipment based on their needs and project requirements
  • Managed and processed rental inquires, providing detailed information about rental products and services

Returns Specialist

Mustang CAT
Houston
04.2021 - 02.2023
  • Managed and processed customer returns efficiently, ensuring a high level of customer satisfaction.
  • Coordinated with various departments to resolve return issues promptly.
  • Maintained accurate records of return transactions and inventory adjustments.
  • Product quality and customer service.

Skills

  • Adept with Excel, Microsoft Word, and PowerPoint
  • Retail sales
  • Ability to multitask, problem-solve, and articulate thoughts
  • fluent in Spanish
  • Persuasive speaking
  • Time management
  • Goal setting
  • Project coordination
  • Sales forecasting
  • Lead generation
  • Client retention strategies

Timeline

Inside Sales Representative

Mustang CAT
02.2024 - 09.2024

Returns Specialist

Mustang CAT
04.2021 - 02.2023

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Luz Maria Arbelaez