Summary
Work History
Education
Skills
Timeline
Generic

Lyah Pacheco

Bronx

Summary

Dynamic and dedicated professional with experience as a Hostess at La Cocina Boricua, excelling in customer service and reservation management. Known for effective multitasking and a warm, friendly demeanor, I consistently enhance the dining experience while ensuring accurate wait times and creating a welcoming atmosphere for guests.

Work History

Hostess

La Cocina Boricua
08.2024 - 01.2025
  • Addressed customer queries related to service timings, table availability, and meal options.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

Homeschooled
06.2023

Skills

  • Customer service
  • Phone etiquette
  • Reservation management
  • Teamwork and collaboration
  • Reliable and trustworthy
  • Flexible and adaptable
  • Detail-oriented
  • Active listening and communication
  • Positive and professional
  • Patience and empathy

Timeline

Hostess

La Cocina Boricua
08.2024 - 01.2025

Homeschooled
Lyah Pacheco