Lyah Pacheco
Middletown,NY
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2
2
years of professional experience
Work History
Server
Carlos Cucina
Goshen, New York
05.2026 - Current
- Took accurate food and beverage orders using point-of-sale system.
- Delivered exceptional customer service, enhancing guest satisfaction.
- Greeted guests and organized dining room seating to optimize flow.
- Presented Italian menu specials and answered ingredient questions.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Took accurate food and beverage orders using a point-of-sale system.
Hostess
La Cocina Boricua
The Bronx, New York
06.2024 - 02.2025
- Managed reservations and walk-in waitlist for busy dining room shifts.
- Seated guests promptly while balancing table flow with servers.
- Greeted guests at La Cocina Boricua with warm hospitality.
- Answered phone calls about hours, menus, and seating availability.
Skills
- Customer service
- Guest relations
- Telephone communication
- Team collaboration
- Conflict resolution
Timeline
Server
Carlos Cucina
05.2026 - Current
Hostess
La Cocina Boricua
06.2024 - 02.2025