Lydia Demes
Gallatin,TN
Summary
With my six years of customer service experience; I believe the skills I've developed as a bartender and an Esthetician have made it easier for me to have personalized experiences with each client/customer. The balance of school and two full time jobs have allowed me to develop great time management abilities as well as strong leadership skills. I am committed to delivering an amazing experience to my patrons, and a welcoming encounter in order to build a strong customer base.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Head Bartender
Twin Peaks Restaurants
Madison, TN
10.2021 - Current
- Increased customer satisfaction by bringing in repeat business and developing regulars.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
- Resolved customer complaints swiftly, enhancing overall guest satisfaction ratings.
Esthetician
Esthetics With Lydia
Hendersonville, TN
07.2025 - 06.2026
- Owner and Esthetician of my own suite located in Hendersonville, TN (Phenix Salon Group).
- Provided individual skin analysis in order to tailor specific facials and at home care for each clients needs.
- Maintained cleanliness and organization of treatment rooms to ensure compliance with health standards.
- Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
- Tracked product usage and stock levels weekly.
- Participated in ongoing training sessions to stay current with industry trends and techniques. (The most recent being ICES in Dallas through May 17th and 18th).
Education
X-Ray Technician - Health Sciences
Volunteer State Community College
Gallatin, TN05.2028
Aesthetician - Esthetics
Center Stage Beauty Academy
Maryville, TN07.2025
Skills
- Staff training and supervision
- Strong communication skills
- Customer service
- Social media marketing
- Sanitation
- Sales and upselling techniques
- Team leadership
Certification
- Licensed [Aesthetician] - [July 2025-Current]
- Dermaplane Certification
- Lash Tech Certification
- Spray Tan Certification
Timeline
Esthetician
Esthetics With Lydia
07.2025 - 06.2026
Head Bartender
Twin Peaks Restaurants
10.2021 - Current
X-Ray Technician - Health Sciences
Volunteer State Community College
Aesthetician - Esthetics
Center Stage Beauty Academy