Summary
Overview
Work History
Education
Skills
Timeline
Generic
Lydia Matlock

Lydia Matlock

Ocala

Summary

Dedicated administrative professional with over 10 years of experience in clerical, customer service, dispatching, and operations support roles. Expertise in organization, multitasking, and communication facilitates effective workflow streamlining and enhances business operations. Recognized for reliability and adaptability in dynamic work environments, with a strong aptitude for quickly mastering new software. Committed to delivering exceptional support that drives team efficiency and productivity.

Overview

8
8
years of professional experience

Work History

Dispatcher

Leonard’s Express
11.2024 - 03.2026
  • Coordinated driver/client communication to improve efficiency
  • Managed logistics scheduling and on-time deliveries
  • Resolved issues quickly to maintain service standards

Executive Assistant to CEO

Johnny Blue Inc.
07.2023 - 10.2024
  • Supported daily executive operations
  • Managed executive calendars, scheduling meetings, and coordinating travel arrangements efficiently.
  • Developed and maintained filing systems to enhance document retrieval and organization.

Data Entry Clerk

Farm Bureau Insurance
01.2018 - 06.2023
  • Processed insurance claims efficiently, adhering to company policies and timelines for 5 insurance adjusters.
  • Entered and updated client information in database, ensuring data accuracy and integrity.
  • Managed electronic filing system, enhancing document retrieval and organization.

Education

Associate’s Degree - Culinary Arts

L’Ecole Culinaire

Bachelor of Science - Science Of Psychology

Capella University
2029

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening
  • Dispatch software
  • Attention to detail
  • Time management
  • Dispatching procedures
  • Schedule management

Timeline

Dispatcher

Leonard’s Express
11.2024 - 03.2026

Executive Assistant to CEO

Johnny Blue Inc.
07.2023 - 10.2024

Data Entry Clerk

Farm Bureau Insurance
01.2018 - 06.2023

Associate’s Degree - Culinary Arts

L’Ecole Culinaire

Bachelor of Science - Science Of Psychology

Capella University
Lydia Matlock