Lydia Meza
Mesa,AZ
Summary
Dynamic Dental Business Manager skilled in optimizing operational efficiency and creating patient-centric environments. Proven expertise in strategic planning, effective team leadership, and implementing streamlined processes to drive the success of dental practices. Hardworking and adept at overcoming challenges.
Overview
19
19
years of professional experience
Work History
Business Manager
Western Dental & Orthodontics
04.2005 - 01.2024
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Welcomed and assisted patients with a warm and professional demeanor, ensuring a positive experience from their first point of contact.
- Compiled comprehensive end-of-day reports summarizing daily activities, key achievements, and notable challenges to provide clear insights into daily operations.
- Ensured the timely and accurate completion of all insurance-related duties, demonstrating a commitment to excellence in patient relations within the practice.
- Answered calls, scheduled, and confirmed appointments for efficient appointment management.
- Coordinated dental patient treatment plans for seamless and comprehensive care.
Education
High School Diploma -
Seaton Catholic High School
Chandler, AZ05.1992
Skills
- Bilingual
- Team player
- Effective communication skills
- Strong organizational skills
- Proficient in patient issue resolution and de-escalation
- Reliable
References
References available upon request.
Timeline
Business Manager
Western Dental & Orthodontics
04.2005 - 01.2024
High School Diploma -
Seaton Catholic High School