Lydia Starr
Little Light Coffee Co LLC
2
Languages
3
years of professional experience
Energetic and personable, results-driven professional with over three years of experience in customer service. Expertise in learning principles and training methodologies, coupled with a commitment to fostering collaborative team environments. Proven ability to manage operations, resolve conflicts, and uphold high performance standards in fast-paced settings.
Work History
Shift Lead
4 Months- Trained and mentored new baristas on product knowledge and operational best practices.
- Supervised daily operations to ensure efficient workflow and high-quality customer service.
- Implemented inventory management processes to maintain optimal stock levels and reduce waste.
- Collaborated with management to develop promotional strategies that increased customer engagement.
- Resolved customer complaints and feedback, enhancing overall satisfaction and loyalty.
- Conducted staff meetings to communicate updates and foster team collaboration.
- Ensured compliance with health and safety regulations, maintaining a safe work environment for staff and customers.
Barista
5 Months- Provided exceptional customer service, addressing inquiries and fostering positive relationships with patrons.
- Provided exceptional customer service, addressing inquiries and fostering positive relationships.
- Operated various brewing equipment, including espresso machines and grinders, ensuring optimal functionality.
- Collaborated with team members to create a welcoming environment, enhancing overall customer experience at café.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety regulations.
Team Trainer
2 Years 2 Months- Developed training materials that improved team knowledge and performance.
- Monitored trainee progress, providing feedback to support skill development.
- Created a positive learning environment through effective communication.
- Monitored trainee progress and provided feedback to enhance skill development.
Seasoned Champion
1 Month- Supported food preparation and service operations, ensuring adherence to safety standards for quality assurance.
- Coordinated tasks efficiently while managing multiple priorities to enhance overall service delivery.
- Organized workstations and upheld cleanliness to facilitate smooth and efficient workflow.
- Assisted in food preparation and service operations, ensuring compliance with safety standards.
Service Champion
4 Months- Assisted customers with inquiries, providing accurate information to enhance satisfaction.
- Acquired operational procedures to streamline service delivery in fast-paced environments.
- Adapted quickly to new tools and systems, ensuring seamless service interactions with customers.
- Collaborated with team members to maintain a clean and organized workspace for enhanced productivity.
- Managed inventory by stocking shelves accurately and reporting discrepancies to maintain stock integrity.
Education
High School Diploma
- Beta Club
- Honor Graduate
- 3.70 GPA
Skills
Customer service
Dependability
Employee training
Inventory management
Quality control
Staff supervision
Coaching and mentoring
Conflict resolution
Exceptional communication
Reliability
Operational efficiency
Positive attitude
Languages
English
Native or Bilingual
American Sign Language
Professional Working
Timeline
Shift Lead
Little Light Coffee Co LLC
04.2026 - CurrentRead More
Barista
Little Light Coffee Co LLC
11.2025 - 04.2026Read More
Team Trainer
Taco Bell Restaurant
09.2023 - 11.2025Read More
Seasoned Champion
Taco Bell Restaurant
08.2023 - 09.2023Read More
Service Champion
Taco Bell Restaurant
04.2023 - 08.2023Read More
Peach County High School
High School Diploma
Read More