Lydia Stevens
Arlington,VT
Summary
Customer service expert with extensive experience in money handling and creating welcoming environments. Demonstrated success in supporting diverse needs and enhancing patron experiences. Proven track record of delivering exceptional service in high-pressure situations.
Overview
3
3
years of professional experience
Work History
Cashier
Aubuchon Hardware
Manchester, Vermont
01.2026 - Current
- Handled customer inquiries and provided friendly service at all times.
- Operated cash register and processed customer transactions efficiently.
- Followed company policies for cash handling and security procedures consistently.
- Engaged with customers to create a welcoming atmosphere during their visits.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Learned roles of other departments to provide coverage and keep store operational.
Paraeducator, Special Education
Manchester Elementary Middle School
Manchester, Vermont
08.2025 - 01.2026
- Utilized assistive technology tools to support diverse learning needs.
- Participated in professional development workshops to improve instructional skills.
- Organized classroom materials and resources to facilitate an effective learning environment.
- Assisted in the development and implementation of individualized education plans for students with special needs.
- Supported classroom teachers in creating a positive learning environment for all students.
- Provided one-on-one instruction to students with disabilities, helping them learn basic literacy and numeracy skills.
- Collaborated with other professionals such as occupational therapists, speech pathologists, psychologists and social workers to provide comprehensive support services to special needs students.
Park Attendant
Vermont State Parks
South Shaftsbury, Vermont
05.2023 - 08.2025
- Greeted guests and explained park facilities and services available for public use, answered questions, gave directions, resolved visitor complaints and maintained good public relations.
- Collected park entrance fees, issued permits and accounted for money collected, maintained beach, campground and nature trails, mowed lawns, and trimmed weeds to keep park attractive.
Camp Counselor
Camp ondawa
Arlington, Vermont
07.2024 - 07.2024
- Supervised campers during daily activities and ensured safety protocols were followed.
- Planned and organized engaging outdoor activities, fostering teamwork among participants.
- Assisted in resolving conflicts between campers, promoting positive communication skills.
- Collaborated with co-counselors to develop weekly schedules and activity plans.
- Led group discussions to encourage camper participation and build community spirit.
- Monitored camper behavior and provided guidance to promote respect and inclusivity.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Established and built relationships with campers to ease fears in new environment.
Cashier
McDonald's
Bennington, Vermont
12.2023 - 02.2024
- Collaborated with team members to ensure smooth restaurant operations.
- Followed company policies for cash handling and security procedures consistently.
- Engaged with customers to create a welcoming atmosphere during their visits.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
High School Diploma -
Arlington Memorial High School
Arlington, VT06-2025
Skills
- Customer service
- Team collaboration
- Time management
- Classroom organization
- Active listening
- Conflict resolution
- Money handling
Timeline
Cashier
Aubuchon Hardware
01.2026 - Current
Paraeducator, Special Education
Manchester Elementary Middle School
08.2025 - 01.2026
Camp Counselor
Camp ondawa
07.2024 - 07.2024
Cashier
McDonald's
12.2023 - 02.2024
Park Attendant
Vermont State Parks
05.2023 - 08.2025
High School Diploma -
Arlington Memorial High School